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customer service

Our customers get personal service and absolute accuracy as well as cost savings. We guarantee the quality of our products. If a product fails to meet your expectations simply return it within a reasonable period of time and we will refund, replace or exchange it for you.

Hours
8:00 am to 5:00 pm Pacific Time, Monday to Friday. The cut-off for same day shipment is 3:30 pm PST each afternoon.

Pricing
Prices shown in our catalogs are generously discounted from manufacturer's suggested list. Prices may change without further notice and can be subject to error.

Minimum Order
Minimum order is $50. A $15 handling charge will be added to orders under $50.

Credit Terms
Terms are net 30 days for approved accounts. New customers may pay by C.O.D., cash, or credit card until their credit application has been approved. We accept American Express, MasterCard and Visa.

Backorders
Goods backordered at the time of the original shipment will be sent out as soon as new stock arrives. Ask us to ship complete if you do not want partial shipments.

Mailing Address
The Very Last Word
368 S. Milpitas Blvd.
Milpitas, CA 95035

Telephone
(408) 341-8810
Toll Free (800) 227-3993
Fax (408) 946-8566

E-Mail
sales@theverylastword.com


 

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